The staff at Lotus spa is very attentive. They took the time to listen to my physical history and suggest an effective treatment plan that would satisfy my particular needs. Before and after treatment the staff encouraged a friendly atmosphere and made me feel comfortable and relaxed. I never felt rushed or as if I was anything but the center of their efforts. After repeated visits they offered me a discount card to give me a better value for continuing treatment with them. I am very satisfied with the level of service from Lotus spa.